Set up activity update notifications in Frotcom Workforce management Tasks
Fri, 08/03/2019 - 10:41
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You can now set up notifications to receive alerts when new steps in the workflow are reached (e.g. Started, Moving to the destination, Arrived at destination, etc.), in the Tasks* being executed. These notifications can be sent to emails and mobile phones.
To configure these notifications, you must go to Administration > Account - Jobs and choose all the task types and corresponding steps that will trigger notifications to users via emails or texts to their mobile phones.
* Tasks are the way the office sends work orders to drivers, services or freight, depending on the company's activity. When a driver receives a new task, he/she can either accept it or reject it.
To configure these notifications, you must go to Administration > Account - Jobs and choose all the task types and corresponding steps that will trigger notifications to users via emails or texts to their mobile phones.
* Tasks are the way the office sends work orders to drivers, services or freight, depending on the company's activity. When a driver receives a new task, he/she can either accept it or reject it.